Title: Spanish and English in U. Publisher: Palgrave Macmillan,.
Edition: First Edition, First Printing. Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes.
This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.
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Bookseller: Sci Fi, etc. Address: Knoxville, TN, U. AbeBooks Bookseller Since: April 1, Items related to Spanish and English in U. Service Encounters.
In other encounters, the worker engaged in codeswitching between Spanish and English. These are the cases examined here. It is shown that on most of these occasions the worker's codeswitches instantiate a form of accommodation to the customer.
Spanish and English in U.S. Service Encounters
The worker accomplishes this by matching the customer's language choice, or by responding to his or her perceived linguistic affiliation or linguistic abilities. The Gale Group, Inc. Las Interrogativas Hendidas en Espanol:?